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Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse the website, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.


Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Changes to our cookie policy
Any changes we may make to our cookie policy in the future will be posted on this page.

Privacy policy
Our privacy policy can be found by clicking here.

Questions, comments and requests regarding this cookie policy are welcomed and should be addressed to theteam@hchelp.co.uk.

Cookies we use

PHPSESSIDsessionsessionPHP method of tracking of sessions
viewed_cookie_policysession1 yearUsed to track whether a visitor has viewed cookie policy
_gathird party2 yearsPart of Google Analytics - _ga is used to distinguish users.
_gatthird party10 minPart of Google Analytics - _gat is used to throttle requests.
_gidthird party24hPart of Google Analytics - _gid is used to distinguish users
__cfduidthird party1 yearCloudFlare service to identify trusted web traffic.
__unamthird party9 monthsShareThis service that monitors "click-stream" activity.